About Better Edge | Industry‑Leading Specialty Tooling Experts
Learn more about Better Edge and our commitment to precision specialty tooling performance.
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Decades of Toolmaking Experience & Innovation
Founded by Bill Shaffer in 1998, Better Edge builds on a long history of excellence in precision specialty tooling and reconditioning services. Bill’s 30+ years of industry experience includes helping develop Kennametal’s solid round cutting tool manufacturing facility. Over time, he engineered optimized grinding processes and modified machine parameters to ensure exact specification compliance. Simply sharpening an edge is never enough—replicating original OEM specifications is essential to restoring like-new tool life. Under Bill’s leadership as President, Better Edge has expanded into four core divisions: tool reconditioning, custom manufacturing, PVD coating services, and authorized distribution of Kennametal, Simonds Saw Blades, and Arno products. As an authorized partner, we provide direct access to specialized manufacturer literature, including the Kennametal General Engineering Flyer (PDF) and the high-velocity KOR5 Milling Guide (PDF).
Comprehensive Specialty Tooling Reconditioning
Better Edge Reconditioning Services delivers extensive capabilities across diverse tool styles, including solid carbide end mills, trepanning cutters, porting tools, counterbores, and custom-designed cutters. Our team excels at reproducing complex geometries, variable pitch flutes, and tight-tolerance edge preparation on high-performance precision cutting tools. Whether restoring a standard tool or a complex special, no cutter geometry is too challenging for our specialists.
Dedicated Custom Specialty Tooling Manufacturing
To meet rising demand for custom specialty tooling, Better Edge established a dedicated manufacturing division to build high-performance tools from scratch. By tailoring cutter geometries directly to specific workpiece materials and machining operations, we help customers achieve substantial gains in metal removal rates and tool life. Separating our production workflows allows us to focus specialized CNC grinding equipment directly on custom carbide manufacturing and rapid tool fabrication.
Advanced CNC Production & Regional Accessibility
Located in Southwestern Pennsylvania, Better Edge quickly serves industrial manufacturing hubs throughout the Northeast region and nationwide. Equipped with state-of-the-art 5-axis CNC grinders, Zoller optical inspection systems, and an in-house PVD coating center, our facility ensures every piece of specialty tooling delivers superior performance, extended tool life, and more recondition cycles per tool.
Nationwide Industry Support & Service Commitment
Today, Better Edge delivers high-performance specialty tooling to leading manufacturers throughout the United States in Aerospace & Defense, Automotive & Transportation, Heavy Equipment, Medical, Energy, and Tool Manufacturing. When your production line requires reliable custom tooling and expert reconditioning, turn to the specialists at Better Edge.
Bill Shaffer
President
- 30+ Years of Toolmaking Experience
- Former Kennametal Manufacturing Quality Engineer
- Holds 2 Drill Point Patents
bill@better-edge.com
724-887-5546
Brian Shaffer
Vice President – Operations & Quality
- Bachelor’s Degree in Engineering Science from Saint Vincent College
- Master’s degree in Management: Operational Excellence (MSMOE) from Saint Vincent College
- Head of ISO 9001:2015 Initiative
Our Team | Skilled Precision Toolmakers & Engineers
Meet the dedicated technicians, engineers, and cutting tool makers behind Better Edge. Our experienced team brings decades of combined expertise in custom tooling, 5-axis CNC grinding, PVD coating, and ISO 9001:2015 quality assurance to ensure every specialty tooling order meets exact specifications.
Bill
President
Brian
Vice President
Racheal
Reconditioning Coordinator
Kelly
Accounts Payable/Receivable
Becky
Edge Prep. Technician
Cody Hill
Cutting Tool Maker
Tyler Leonard
Plant Manager
Jeremiah
Chief Programmer
Andrew
Cutting Tool Maker
Greg
OD Grinding Tech.
Tony K.
Cutting Tool Maker
Brian Wilson
Edge Preparation / Shipping
Lloyd
Coating Technician
Chris M
Shipping
Jen
Shipping / Receiving
Chirayu Shah
Senior Process Engineer
Chris
Order Entry Specialist
Ron
Senior Inspection Engineer
Valter Bandov
Sales Representative
Max Johnson
OD Grinding Tech.
Makenna Karpiak
Shipping clerk
Al Govern
Cutting Tool Maker
Joe B
Cutting Tool Maker
Dogs
Security Force
Learn About Our Services
Better Edge is a leader in reconditioning services
Frequently Asked Questions About Specialty Tooling
What specialty tooling manufacturing and reconditioning services does Better Edge provide?
Better Edge provides complete specialty tooling solutions across four dedicated divisions: custom tool manufacturing from scratch, precision tool reconditioning to original OEM specifications, in-house PVD coating, and authorized distribution of premium industrial cutting tools.
How does Better Edge recondition complex or custom specialty tooling?
Rather than simply sharpening an edge, our reconditioning team replicates the original manufacturer’s exact specifications to restore like-new performance. We recondition complex specialty tooling geometries—including end mills, trepanning cutters, porting tools, counterbores, and custom-designed cutters.
Can Better Edge manufacture custom specialty tooling from scratch?
Yes. Through our specialized manufacturing division, we design and fabricate custom specialty tooling from scratch. By optimizing and modifying basic cutter geometries to suit your exact machining application, we deliver tailored tools engineered to increase metal removal rates and tool life.
What technical expertise backs Better Edge specialty tooling production?
Founded in 1998 by President Bill Shaffer—a former Kennametal manufacturing quality engineer with over 30 years of toolmaking experience and 2 drill point patents—Better Edge operates under an ISO 9001:2015 certified quality system supported by state-of-the-art 5-axis CNC grinders and Zoller inspection machinery.
What industries rely on Better Edge for high-performance specialty tooling?
Better Edge supplies high-performance specialty tooling to demanding B2B manufacturing sectors nationwide, including Aerospace & Defense, Automotive & Transportation, Heavy Equipment, Medical, Energy, and General Tool Manufacturing.

